Shipping Information
Fast, reliable delivery worldwide with tracking included on all orders
Free Standard Shipping
Enjoy free standard shipping on all orders over $75 within the United States. Orders under $75 have a flat $8.99 shipping fee.
Express Delivery
Need it faster? Choose express delivery for $19.99 and receive your Denim Tears collection within 2-3 business days.
International Shipping
We ship worldwide! International shipping rates vary by location and are calculated at checkout based on weight and destination.
Order Tracking
Track your order every step of the way with detailed tracking information sent directly to your email once your order ships.
Shipping Zones & Delivery Times
| Shipping Zone | Standard Delivery | Express Delivery | Shipping Cost |
|---|---|---|---|
| United States | 5-7 business days | 2-3 business days | Free over $75 |
| Canada | 7-10 business days | 4-6 business days | $15.99 |
| United Kingdom | 8-12 business days | 5-7 business days | $18.99 |
| European Union | 10-14 business days | 6-8 business days | $22.99 |
| Australia & New Zealand | 12-16 business days | 8-10 business days | $28.99 |
| Rest of World | 14-21 business days | 10-14 business days | $35.99 |
🔒 Secure Packaging
- Premium protective packaging materials
- Weather-resistant outer packaging
- Signature Denim Tears tissue paper
- Branded packaging for gifting
📋 Order Processing
- Orders processed within 24-48 hours
- Quality check before shipping
- Confirmation email with tracking info
- Weekend orders processed Monday
🏪 Shipping Partners
- UPS (United States & Canada)
- FedEx (Express shipping)
- DHL (International shipping)
- USPS (Standard domestic)
💰 Customs & Duties
- International customers responsible for duties
- Customs fees vary by country
- Declared value matches item price
- Contact local customs for specific rates
Important Shipping Notice
Holiday Delays: During peak seasons (Black Friday, Christmas, New Year), delivery times may be extended by 2-3 additional business days due to increased shipping volume.
Address Accuracy: Please ensure your shipping address is correct. We are not responsible for packages sent to incorrect addresses provided by the customer.
Shipping FAQ
Orders are typically processed and shipped within 24-48 hours of being placed. You'll receive a confirmation email with tracking information once your order has shipped. Orders placed on weekends or holidays will be processed on the next business day.
Address changes are possible only before your order has shipped. Contact our customer service team immediately at [email protected] if you need to update your shipping address. Once shipped, packages cannot be redirected.
Yes, we ship to P.O. Boxes within the United States using USPS. However, express delivery options are not available for P.O. Box addresses. International P.O. Box shipping may be limited depending on the destination country.
All packages are insured and trackable. If your package is lost or arrives damaged, please contact us within 48 hours of the expected delivery date. We'll work with the shipping carrier to resolve the issue and ensure you receive your Denim Tears items.
If your order hasn't shipped yet, we may be able to upgrade to express shipping for an additional fee. Contact our customer service team as soon as possible at [email protected] to check if this option is available for your order.